|Prior Owner, Bullfrog Embroidery - "The best part about working with Traverse Legal is the people. Comparing Traverse Legal to other law firms is like comparing night to day."|
||"...When you get a bill it’s not like open up a credit card bill and you have no idea what it’s going to be. It’s a defined amount ahead of time. And if there is course of action that need to be taken in the middle of working on something they let you know and they let you know that there maybe additional costs.."|
|"…I feel with Traverse Legal I’m not afraid to pick up the phone and call the gentlemen I’ve dealt with there, Enrico and Mark. In regards to, I don’t feel I’m going to get billed a hundred dollars just to pick up the phone and talk to them..."|
|"…They’ve given me a whole new outlook on law. It’s hard to imagine that other law firms practice the way they practice and get away with what they do..."|
ANNOUNCER: This VTalk Radio spotlight is brought to you by Traverse Legal a high-tech law firm providing international representation in business technology, intellectual property, and complex litigation matters. You can contact Traverse Legal through its website at www.traverselegal.com. Welcome to Traverse Legal Radio. Now here’s your host Damien Allen.
DAMIEN: Good morning and welcome to Traverse Legal Radio on Vertio Talk Radio. My name is Damien Allen and today we’re on the phone with Ed Carmody. How you doing Ed?
ED: I’m good. How you doing Damien?
DAMIEN: Oh, not too bad. Very few complaints. Tell us a little bit about your business Ed.
ED: Well, I had an embroidery and screen printing business that I use to own that I want to reference here, in regards to how Enrico helped me out. As well as, several rental properties that I’ve had and that I still have some of them.
ED: Well they helped me with a buy/sell agreement for the business that I divested myself a couple years ago. As well as, they’ve helped me with several in regarding tenants in my rental properties. As well as, how to structure plan contracts, buy/sell agreements regarding the properties that I own in Traverse City and abroad.
DAMIEN: Have you had a chance to use other legal services or law firms before?
ED: Unfortunately, yes. I think it’s almost a misstatement to call Traverse Legal a legal firm, or call the other ones legal firms, in a way, in regards to how they each conduct business. It’s like night and day.
DAMIEN: What was different about Traverse Legal?
ED: I would say, probably the biggest one was the transparency in the way they do their business. As well as all actions are defined towards an end goal in the manner in which they get done. When you get a bill it’s not like open up a credit card bill and you have no idea what it’s going to be. It’s a defined amount ahead of time. And if there is course of action that need to be taken in the middle of working on something, they let you know and they let you know that there maybe additional costs. So, you just don’t open a bill and think it’s a bill that’s going to be so many hours and all of a sudden it’s ten times that and you get sticker shock. As well as the transparency with the manner which they conduct business.
DAMIEN: So, with all that. What did you think of their billing model, the extranet access, and the fine deliverable approach?
ED: I thought it was great. At first it kind of stunned me that somebody would actually do law work in that manner. But, as I’ve become accustomed to it, and I mean when I say stunned me it was like a refreshing stun that people actually would conduct business that way. It’s almost like you’re buying, you’re in essence buying services, but you’re buying them packaged as a product. So, you know that ok, if we do this, this is what we’re looking at for cost and then you can weigh the cost benefit. Versus, going out and spending five times what you thought you were going to spend on a project and at the end you look at it and go, ‘God, this project wasn’t worth spending that much money on.’
DAMIEN: Indeed. Do you feel you got a good return on your legal investment?
ED: Definitely. Definitely. I feel with Traverse Legal I’m not afraid to pick up the phone and call the gentlemen I’ve dealt with there, Enrico and Mark. In regards to, I don’t feel I’m going to get billed a hundred dollars just to pick up the phone and talk to them.
DAMIEN: What was your favorite thing about working with Traverse Legal?
ED: I would say the people. And then, I mean if you want, the list goes on, but the manner in which they conduct business, their transparency of their actions. They’ve given me a whole new outlook on law. It’s hard to imagine that other law firms practice the way they practice and get away with what they do after I’ve...well, they don’t get away with what they do anymore with me after using Traverse Legal.
DAMIEN: And I don’t think you can get a better testimonial than that. We’d like to thank you Ed for joining us today.
ED: Thank you.
DAMIEN: You’ve been listening to Traverse Legal Radio. I am Damien Allen. Have a great afternoon.